Changes to Policies
At Japan Tour, we are dedicated to providing exceptional travel experiences in Japan. To enhance our services and ensure a seamless journey for our customers, we have updated our policies. Please review the changes below:
1. Booking Policy
- Reservation Confirmation: All bookings must be confirmed with a deposit of 30% of the total tour cost. The remaining balance is due 30 days before the tour start date.
- Cancellation Policy: Cancellations made up to 30 days before departure will incur a 10% cancellation fee. Cancellations made less than 30 days before departure will not be refunded.
2. Payment Options
- We now accept a variety of payment methods, including credit cards, PayPal, and bank transfers. Please note that additional fees may apply for certain payment methods.
3. Travel Insurance
- We strongly recommend that all travelers purchase travel insurance. This will provide coverage for trip cancellations, medical emergencies, and other unforeseen circumstances.
4. Health and Safety
- In light of ongoing health concerns, we are committed to maintaining strict hygiene and safety protocols during our tours. Travelers are encouraged to follow local guidelines and protocols while in Japan.
5. Customer Support
- Our customer support team is available 24/7 to assist with inquiries and provide guidance before and during your journey. You can reach us by phone at 0373298888 or email at [email protected].
6. Contact Us
- For more information or to discuss your travel plans, feel free to visit us at 86 Cầu Giấy, Hà Nội. We are eager to help turn your dream of exploring Japan into a reality.